Profile: Process Trainer
Job Location: Moti Nagar and Gurgaon Location
Excellent verbal & written communications skills in English.
-Role is imparting product & process training to new trainees
-Excellent facilitation and presentation skills.
- Should have experience of minimum 2 years into process training
- Should be comfortable with 24*7 shifts
-Ensure successful execution of training needs
-Measure program training effectiveness
-Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
-Send reports/ MIS to the Operations team on the progress/pending status of activities
-Review content at regular intervals to ensure all updates are incorporated
-Participate in Internal & External Calibrations
-Conduct refresher training
-Manage Knowledge Check for New Hires & Production Staff
*Need immediate joiner*
Interested candidates can share their CV's at manpreet.kaur@ intellicomcenters.com or contact @98218 44234 for more details.
Salary: INR 1,00,000 - 3,50,000 PA.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Desired Candidate Profile
Jindal Intellicom Limited
Recruiter Name:Manpreet Kaur
Contact Company:Jindal Intellicom Limited